Privacy Policy

This Privacy Policy explains how Mathify collects, uses, and shares information when you use our website and services (the "Service").

We provide the Service primarily for parents/guardians and their children. If you are a parent/guardian, you control the account and the information associated with your child's profile.

Mathify is a Canada-based service offered under the Mathify brand.

Information We Collect

• Account info (such as name, email, and authentication identifiers) when you sign up or sign in.
• Student profile info you enter (such as a child's nickname/grade) and learning progress (assignments, answers, mastery, and activity).
• Usage data (such as device, browser, pages/actions, and approximate location derived from IP address) for security and to operate the Service.
• Payment data needed to process purchases. Payments are processed by third-party payment processors (for example, Stripe), and we do not store full payment card numbers.
• Cookies and similar technologies to keep you signed in, remember preferences, and improve reliability.

Service Providers

We use third-party service providers to help operate the Service (for example, authentication providers such as Clerk and payment processors such as Stripe). These providers process information on our behalf subject to contractual and/or other safeguards.

How We Use Information

• Provide, maintain, and improve the Service.
• Process subscriptions, billing, and refunds.
• Personalize learning experiences and show progress to parents.
• Prevent fraud, abuse, and security incidents.
• Communicate with you about the Service and support requests.
• Comply with legal obligations.

How We Share Information

We may share information in limited circumstances, including:

• With service providers that help us run the Service (for example, authentication, hosting, customer support, and payment processing).
• To comply with law or respond to lawful requests (for example, a court order).
• To protect the rights, safety, and security of our users and the Service.
• In connection with a business transfer (for example, a merger, acquisition, or sale of assets).

We do not sell personal information.

Children's Privacy

The Service is designed to be used with parent/guardian involvement. Parents/guardians can review, update, or request deletion of their child's information by contacting support@mathify.com.

We do not knowingly collect personal information directly from children without a parent/guardian account and consent.

Data Retention & Security

We retain information for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. We use reasonable administrative, technical, and physical safeguards designed to protect information; however, no method of transmission or storage is 100% secure.

Your Choices & Rights (US & Canada)

Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of certain personal information, and to object to or restrict certain processing. To make a request, contact support@mathify.com.

You can also request account deletion by contacting us. We may retain certain information as required or permitted by law (for example, to complete transactions, comply with tax obligations, or prevent fraud).

International Transfers

We may store and process information in the United States and Canada, and through service providers in other jurisdictions. These locations may have different data protection laws than your location.

Changes to This Policy

We may update this Privacy Policy from time to time. The effective date above indicates when this Privacy Policy was last updated.

Contact

Questions about privacy? Email support@mathify.com.

For privacy requests (access, deletion, correction), contact support@mathify.com — this email serves as our privacy contact address.

For terms governing use and billing, see our Terms & Conditions.